Looking For Answers?

Our rooms and pods will be ready for check-in at 3:00 PM in both locations.

You can check in via the handy self check-in kiosks in our lobby. And of course, our hosts are always willing to help you out!

As a general rule, the departure time is at 11 in the morning. If you stay in a room and prefer to sleep a little longer, you just have to ask our hosts for a later check-out time. If available, the departure time can be extended until 13:00. Late checkout is not available if you are staying in a pod.

Of course. We have secure lockers available for a small fee. In fact, they are the cheapest rooms we have 😉

No problem. We have secure lockers for a small price supplement. In fact, they are the cheapest rooms we have 😉

As long as you haven’t booked a non-refundable rate, which is final (see our Terms & Conditions), you can change your booking up to 24 hours prior to your arrival.

Direct flexible rates can be cancelled up to 24 hours before your arrival. For group bookings and non-refundable rates, you can read all of the rules over in our Terms & Conditions. Small print, big stakes.

If you’ve booked a flexible rate, you can cancel your booking up to 24 hours before your arrival, either on the website you booked through, or by following the link in your booking confirmation email.

Same, same. If you’ve booked a flexible rate, you can change your booking either through the website you booked through, or by following the link in your booking confirmation email.

Non-refundable bookings must be paid for online at the moment you book. For other bookings, a credit card guarantee will do just fine.

Yes, with PayPal or iDeal. You can also use a credit or debit card to guarantee your booking.

Usually! You can check out our available promo codes here and be sure to sign up for our newsletter at the bottom of this page to receive the best deals and promotions directly in your email. PSST – if you book via our website directly, you’re guaranteed to get the best rate available on the internet.

Our hosts are the coolest kids around, so don’t hesitate to ask them what’s going on in town. They will give you all the ins and outs of the best places to be and see. They might even join you! But if you’re a bit shy, you can find their advice in GuestCompass for Utrecht or Amsterdam.

We host our own events with local artists, poets and musicians. You can read all about those here. It’s a little taste of local culture just a small crawl away from your bed.

Yep, but they take turns. Bunk is staffed 24/7, so you can find a host in our lobby at any time. They all double as baristas, too, so if you’re craving a coffee at 3AM, they can whip you up a good one in no time.

Guests who are under the age of 18 cannot stay in our shared hostel accommodation (the pods), whether accompanied by an adult or not. They can, however, stay in a private room when accompanied by an adult. That means any human over 18 years old. (:

Bunk is a non-smoking hotel, but you are more than welcome to enjoy a cigarette outside. To smoke anything stronger, we recommend visiting one of The Netherlands’ notorious coffee shops. Please note that smoking pot, weed, marijuana (or whatever you like to call it) is technically prohibited in all outdoor public areas.

You can book a table over on our restaurant page for Utrecht or Amsterdam. To keep things personal and spontaneous, we only take a limited number of reservations. You are always welcome to drop in and check for a table if you haven’t been able to book one.

We sure do! You can check our menus here and here. Our all-day breakfast and lunch is available from 07.30, all the way until 16.00. That gives you a whole chunk of time to start your day on the right foot. Our dinner menu is available from 17.00 until 22.00. In short, you can eat all day long! And for the coffee snobs (like ourselves), our baristas brew café level coffee whenever you like.

Not only can you prebook breakfast, it’s actually cheaper than ordering à la carte. You can prebook breakfast online or with our hosts when you arrive. If you haven’t pre-booked, you can always order à la carte.

Always! In Amsterdam we have a small store with snacks, and there are always vending machines filled with nibbles and bits that you can raid.

We don’t have guest kitchens, but the restaurant and bar in each hotel can help make sure you’re never hungry.

Please let the staff know before ordering food. They’ll see to it that your meal is both safe and tasty.

Yes, all of our rooms have safes that will fit a 13” laptop. If you’ve got a few too many valuables for that space, we also have larger lockers that you can use for a small charge.

There’s a hairdryer in every room. It’s under your sink. You’re welcome 😉

The Compact Room is 8m2 and has all of the amenities you could possibly need.

USB and EU power plugs, fast Wi-Fi, an LED TV you can use to stream from Netflix and other providers, storage space, shelves, wall mirror, a luxury bathroom with a high-pressure rain shower, Zenology soaps, lotion and shampoo.

For the duration of your stay, room cleaning is done every third day. If you’d like additional cleaning, we can do that for a small fee. Simply ask one of our friendly hosts at the hotel once you’re here. They can also always help you with fresh towels when you need them.

Yes, the bed is made up and waiting for you in your pod, with a soft towel on top.

We’ve got pretty much everything you need for a comfortable stay: towels, soap, shampoo, hairdryers – and yes, we have a steamer for your clothes, too. But do bring your own flip flops! Plus, the usual things, like your own toothbrush and toothpaste. Should you forget something, no worries! We have the standard bits and bobs available for purchase in our reception shop.

You can find luggage storage under your pod, or you can make use of our lockers for a small charge.

Our pods are each equipped with EU power outlets and USB ports. You’ll have access to our furiously fast free Wi-Fi from the comfort of your bed, and you can adjust your LED lighting to any colour of the rainbow.

Yes! You can buy an adaptor in our reception shop. Just ask a member of our team to help you out.

A Pod for 1 has a bed of 90 cm x 210 cm.

A Pod for 2 has a bed of 160 cm x 210 cm.

You should be able to! Unless you’re André the Giant, there is plenty of space above your bed to sit up properly.

Cleaning of the bedlinen is done every fifth day, for the duration of your stay with us. Need extra towels? Simply ask one of our friendly hosts – they’re always happy to help.

We don’t have any laundry services within the hotel, but there are laundromats and dry-cleaning services close to our locations. Ask the host where you can get your dirty laundry cleaned.

Bunk Amsterdam has a number of parking spots available on site, for a small fee of €15. If you’d like to guarantee a spot will be waiting for you when get here, add on parking while booking your stay or send us an email. Otherwise, you can just ring the bell on arrival.

We don’t have our own parking spots at Bunk Utrecht, but you can park nearby at the Paardenveld car park! Paardenveld means ‘horse field’ – pretty good name for a parking spot in a medieval town, right? Other spaces close to our hotel are the MobyPark (click this link for a discount), the Vredenburg car park or the P5. We also have discount code BUNK20 for parking at ParkBee Knipstraat, Daalsesingel A, Daalsesingel B and Kroonstraat.

You can, and you should! There’s no better way to explore the city than on one of our beautiful, sturdy Bunk bikes.

The Netherlands is home to some of the shittiest bikes with some of the prettiest locks. Your rental bike is way nicer than most of the bikes rolling around, which makes it a good target for theft. So, we offer bike locking courses for free. And free is around €250 cheaper than a stolen bike will cost you.

We do not have any guarded bike parking garages nearby Bunk Amsterdam, but there are plenty of public spaces available just in front of our building.

We do not have our own guarded parking garage at Bunk Utrecht, but there are limited public spaces available on the street outside of our building. There are also two guarded bicycle parking garages within walking distance of the hotel, Bicycle Parking Utrecht Vredenburg (Vredenburg 46, 3511BD Utrecht) and Bicycle Storage Laag Catherijne (Catherijnesingel 28, 3511 GB Utrecht). At both garages, parking is free for the first 24 hours and €0,60 each subsequent day.