Skip to content


Updated March 2023

These Terms and Conditions (Conditions) set out the basis on which Bunk Hotels hereafter Bunk (as defined below) will provide accommodation and other products and services at its hotels to Customers (as defined below) and Guests (as defined below). By making a Booking (as defined below) the Customer agrees to comply with these Conditions.


In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:


Please note that different terms and conditions may apply in relation to all online bookings via and affiliated websites, depending on the accommodation or rate type selected. Please read carefully the accommodation rate details that are provided before you make your booking. You are advised to check thoroughly the rate details before making your online reservation. This agreement governs bookings made by telephone and online. When requesting bookings, customers will be required to provide identification information including, but not limited to, their name, address, contact telephone number and email address.

No request for a booking should be deemed to be accepted unless and until Bunk confirms its acceptance and provides a booking reference, at which point the contract will come into existence. Any request to change the dates or length of stay or add products and/or services will be subject to availability and the customer paying for such increased length of stay and/or products and/or services at Bunk’s standard rates from time to time.


The charges will be as quoted by Bunk to the customer upon the customer’s request for a booking. Unless otherwise agreed by Bunk, the charges only cover the provision of accommodation at the hotel and the customer may incur additional charges including, without limitation, charges for meals, drinks, art, use of shop, late check out (the “Additional Charges”). Customers will be informed of the amount of the additional charges before they are incurred.

Bookings will be subject to the customer: making payment of the charges in full in advance or paying a booking fee and/or deposit; and providing valid Debit or Credit Card details via which payment of the charges or the balance of the charges (as the case may be) and any additional charges can be taken at check in at the hotel or at the time of booking. If not prepaid in full at time of booking the balance of the charges must be paid by the customer immediately on checking in at the hotel. Any additional charges must be paid either as they are incurred or, at Bunk’s option, upon the customer checking out at the hotel.


Bunk accepts the following payment methods:


We have 2 types of rates; flexible and non-refundable. For the flexible rates cancelling your reservation is OK but you must tell us by 12pm one day before you were booked to arrive unless we specify otherwise when you’re booking. If you cancel your reservation after 12pm, one day before arrival, we’ll charge you 1 night’s room and taxes. Peak periods may have additional cancellation restrictions, but we’ll tell you about those when you book with us. With a non-refundable rate you are not able to change or cancel your stay and thus you will be charged for 100% of the costs.


Valid credit card details are requested when making a booking in order to guarantee your reservation. A non-refundable rate will be fully charged at time of booking.



Check-in time at the Hotel booked is from 3pm on the day of arrival. Arriving early? No problem. You can safely store your luggage in one of our spacious lockers. Check-in prior to 3pm may be available subject to prior arrangement with Bunk and subject to the full range of services and facilities at the hotel not being available until the standard check in time.

Regular check-out time at the hotel booked is 11 am. Later check-out times may be possible by prior arrangement with an additional charge and subject to availability. In the absence of such prior arrangement, failure to check-out by 11 am may result in the Customer being charged for an additional night’s accommodation at the standard applicable rate. All incidental charges must be settled upon checkout. If you want to stay longer, you can always ask for availability at the hosts. 



Reserveer verblijf icon for booking table Reserveer restaurant